Water Softening, Filtration, and Purification – What’s the Difference?

In the regular course of business, I am often presented with requests for home water treatment systems that are unreasonable, and often unnecessary. This comes primarily from consumers being misinformed by unscrupulous water treatment dealers, or confusion of typical water treatment terminology, and what it means. In this post I will attempt to address some of the common misconceptions about various water treatment products, and what to expect from each technology, as it relates to water quality.

Most consumers in the Phoenix area are getting their water from a municipal water supply. There are three typical processes when it comes to improving the quality of tap water in the home.

These three technologies are:

  1. Water Softening
  2. Water Filtration, and
  3. Water Purification.

Although these terms may sound similar in what they do, they are actually very different. I often receive calls from potential customers wanting whole house water filtration systems. This relatively new term has become increasingly popular in the last few years. Unfortunately, many are under the impression that these systems remove water hardness, or soften the water. This assumption is completely untrue, due to the fact that to make water soft — or to remove minerals like calcium, magnesium, and lime — requires an ion exchange process.

Water filtration can consist of two medias, or filter types. A sediment filter to remove dirt and sediment ranging from 5 to 50 microns. Or a carbon filter designed to remove chlorine, chemicals, VOC’s, THMs, pesticides, herbicides and improve taste. Water filtration systems will remove approximately 5% of all total dissolved solids (TDS), from the water. It is important not to confuse filtered water with purified water, where most dissolved solids are removed. A water softening system is designed to address hard water problems. It works by exchanging chloride for hardness minerals. Generally they are used in a home to assist in cleaning. Soft water is beneficial to hair, skin, clothing, and water using appliances. A water softener does not remove organic compounds like chlorine, chemicals and dissolved solids, which in high levels can be objectionable in drinking water.

The third technology used to improve water quality is water purification. Reverse Osmosis Systems, often called RO, is the most widely accepted technology for purifying drinking water. Reverse Osmosis should only be used for drinking water, ice cubes, and  cooking. Water that is purified by reverse osmosis is typically 95-98% pure! This means that a significant portion of all TDS has been removed from your water. Recently, I have received several customer requests for whole home reverse osmosis systems. This is not recommended, or practical  for a whole home water system. Reverse osmosis water is very aggressive, due to its lack of dissolved solids. RO water can leach metals into the water from copper, and water fixtures. Eventually leaks can occur withing the home plumbing system.

Many consumers think that one water treatment system can solve all of their water problems, and concerns. As previously mentioned, this is primarily due to ignorance, or dishonest sales practices. Consumers should be skeptical of any company or individual representing water treatment products that claim to solve all of your water problems in one system. Typically you should address your water treatment needs in two separate categories:

  1. Working water for every day use
  2. Consumable water

Determine what you want the system to remove, and make an informed and intelligent decision. Remember, if it sounds too good to be true it probably is.

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Salt Free Water Softener: Really?

If you have spent any time studying about the benefits of soft water then you already know that the existence of a salt free method for softening water is a myth. If not, then you may not know that there truly is no such thing as a salt free water softener. A system that bills itself as a “saltless water softener” is actually a descaler. If you have decided that you do indeed want softened water as opposed to water that has been processed by a descaler then you should avoid purchasing what is often marketed as a salt free water softener. This article aims to clarify the difference between a so called salt free water softener and a true water softener.

Why would I claim that there is no such thing as a salt free water softener? Well, first of all, let’s establish the definition of a water softener. In order for a water softener to be a water softener it must physically remove hardness ions from water to levels at or below 1 gpg (grains per gallon). All modern ion exchange water softeners physically remove magnesium and calcium from water and work on generally the same principle – exchanging ionic contaminants in water for sodium or potassium ions. Why don’t saltless water softeners fit that description? Because they do not perform that function – plain and simple.

So what do salt free or no salt water softeners do? They aim at reducing or eliminating the scale or the build-up of minerals in the pipes that deliver the water. That’s called.. say it with me – “Descaling”. But since these technologies aren’t softeners (they don’t remove hardness ions), they can’t legally or ethically be sold as water softeners. Many technologies exist for removing or reducing scaling in water. Some of these technologies do help to minimize or reduce scale formation in certain cases. However; let’s be honest and call them what they really are. If a company is selling a descaler then they should be sure to describe it accordingly instead of misleading consumers.

Assuming you have decided that you truly do want to have softened water rather than descaled water then you should definitely avoid purchasing a salt free water softener. Be sure to use a reputable installer for your Phoenix water softener installation. Some things to consider in regard to soft water vs descaled water include:

  • The effects of soft water on the longevity of your clothes.
  • How soft water interacts with your household equipment such as the washing machine.
  • The effectiveness of soft water on cleaning dishes.
  • Benefits of soft water for bathing.

Hopefully the difference between a true water softener and a so-called salt free water softener or descaler is now clear. Three things to remember are: (1) there really is no such thing as a salt free water softener; (2) salt free water softeners are actually called descalers; and (3) if you want soft water then you should avoid salt free water softeners.

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